Effective Date: 01/01/2025
Thank you for shopping with Expressions Bay (“we”, “our”, or “us”). This Delivery & Shipping Policy outlines the terms and conditions related to the shipping and delivery of products within India.
📦 Order Processing
- All orders are processed within 1–3 business days (excluding weekends and public holidays) after receiving your order confirmation email.
- You will receive another notification once your order has been shipped, including tracking details.
🚚 Shipping Methods & Timeframes
We offer the following shipping options within India:
| Shipping Method | Estimated Delivery Time | Charges |
|---|---|---|
| Standard Shipping within Bengaluru | 1–2 business days | ₹99 on order above 10000. ₹199 on order below 10000. |
| Standard Shipping outside Bengaluru | Currently Not Supported | Not Supported Currently |
Note: Delivery timelines are estimates and may vary due to factors like location, courier delays, and weather conditions.
📍 Delivery Locations
We currently ship to all serviceable pin codes across India. If your location is not covered, we will notify you promptly and issue a full refund.
🔍 Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS. You can track your shipment on the courier partner’s website.
📦 Delivery Delays
While we strive to deliver on time, there may be delays due to:
- Unforeseen courier issues
- Natural calamities
- Remote location constraints
- High demand during festivals or sales
We appreciate your patience in such cases.
📮 Delivery Partners
We will deliver the goods with a leading courier services like Delhivery, Blue Dart, Ekart, DTDC, and India Post to ensure reliable and timely deliveries.
🚫 Undelivered Orders
If a delivery attempt fails due to incorrect address or unavailability, the courier will attempt redelivery. If unsuccessful after multiple attempts, the order will be returned to us and a refund (excluding shipping charges) may be initiated.
📞 Contact Us
If you have any questions regarding your shipment or need support with tracking, please contact us:
📧 Email: expressionsbay@gmail.com
📞 Phone: +91 9886085286
🕒 Support Hours: Mon–Sun, 10 AM – 10 PM